Our Success is based on our “CARE” Client Service Model.
CONNECT with us. We start by listening to what's happening in your business environment today.
We ASSESS your drug and alcohol screening needs and propose a comprehensive solution based on regulations and industry practices. While we strive to be a one stop shop, we may recommend or liaise with partners as needed.
Through our Client Portal, we REPORT donor activity, screening status, billing history, and provide electronic record of communications.
We regularly monitor and EVALUATE our Service Level Agreement to you. Statistical data are key to criteria modifications.